Management Skills Excellence
London Business Training & Consulting
Key Information
Campus location
London, United Kingdom
Languages
English
Study format
On-Campus
Duration
1 week
Pace
Full time
Tuition fees
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Application deadline
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Earliest start date
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Introduction
Excel your management skills by improving your competency and effectiveness and motivating your team to succeed and deliver. Develop your interpersonal communication skills and encourage intra-personal self awareness in yourself and others. Learn to supportively influence while managing tasks and issues. Build and strengthen well performing and committed teams.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Agenda
Creative Problem-Solving Skills
Creativity vs Innovation
Problems to Solutions
Myths of Creativity
Lateral Thinking Skills
Coordinating Effective Teams
Resource Planning Skills
Team Formations Models
Troubleshoot Team Issues
Teambuilding and Creating Trust
Conflict Management
Handling Internal/External Conflicts
Rage, Resistance and Reason
Arbitration and Mediation Skills
The 5-stages of Conflict
Managing Remote Teams
Tips in Managing Remote Teams
Best Practice in Conference Meeting Technology
Visibility and Trust of Remote Teams
Course Review
Summary and recap of key learning objectives
Action Planning
Target Audience
This course is suitable for:
- Team Leaders and Line Managers.
- Senior and Mid-level Managers.
- Heads of Departments
Learning Outcomes
Upon completion of this course, you will be able to:
- Troubleshoot recurring problems in order to achieve the full potential of departments.
- Align teams with proportionate attention on talent and skill development.
- Resolve conflicts in order to improve workplace relations and job focus.
- Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.