Office Administration, Certificate of Technology

Yesterday's secretary has been replaced by today's administrative assistant – individuals who thrive in fast-paced office settings and are skilled in communications, office systems, and computer applications such as word processing and spreadsheets.

Administrative assistants oversee and coordinate office procedures in all types and sizes of companies. Managers in virtually every industry are increasingly turning to their administrative assistants for office management expertise, support, and efficiency.

At Hill College, you will learn how to respond to a dynamic computerized work environment's demands. You will develop your integrated software knowledge, oral and written communications skills, and office systems processes to prepare you for a career that is growing in numbers and value.

Graduates of this program will be able to:

Demonstrate effective writing and speaking skills as applicable to the appropriate office environment.

Use practical interpersonal and professional skills to complete individual and team tasks and promote the organization's image.

Demonstrate proficiency in essential business mathematics and accounting as required in office occupations.

Apply scheduling, task coordination, and organizational skills to enhance the effective operation of the workplace.

Produce and manage documents using current industry-standard office software.

Use technology, including office machines, the internet, and software to efficiently collect and manage information and complete office tasks.

Exercise ethical behaviours, including confidentiality in making decisions, solving problems, and communicating with the audiences served.