5 Courses in Public Administration 2022

Across the globe, public servants need to be more forward-thinking and tech-savvy than ever. Complete with contemporary topics and the latest thinking from around the world, our 8-week, 100% online short courses – or Postgraduate Microcredentials – will help you to progress in this dynamic and evolving field. Covering topics such as leadership, governance and performance management, each postgraduate microcredential is designed to help hone your skills in a particular area of public services. Not only are they a quicker way to boost your CV, but they also teach you the skills you need to support your career objectives and continuing professional development (CPD) – without the commitment of long-term study. At the end of your 8-week course, you will receive an official University of Birmingham Postgraduate Microcredential certificate worth 10 credits, and a transcript highlighting your new credential to both current and prospective employers. -

By attending this course, you will explore the role that is required of end-to-end service managers in a public authority. You will: - understand how public services contribute to broader community objectives of Improving Public Health and Well-Being. - be able to successfully lead the whole service and deliver its outcomes. - be able to ensure the workforce is making an effective contribution to service delivery. The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion. -

This qualification forms part of the ICB Office Administration Programme. It covers various functions of the secretary and receptionist, including telephone, mail, correspondence, records and security competencies. -

This program prepares students for a position related to management in a company or organization, regardless of their activity sector. -

By attending this course, you will be able to successfully lead public services to achieve service excellence and community objectives. You will explore: - the specific role that is required of strategic manager in a public sector organization. - the complexities of the relationship between paid civil servant and elected politicians in the context of public service planning and delivery. - how each public service contributes to the economy. - the approach to the medium/long term funding of the authority to ensure financial resilience year-on-year. - the approach to the medium/long term planning to ensure the authority meets all of the expectations of its stakeholders. - an overview of programme and change management for those senior officers who will be looking to employ and manage specific skilled staff and/or consultants to help achieve their organizational change objectives. The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion. -