The Baldrige Criteria for Performance Excellence is the best roadmap to business excellence available today. There are three versions of the criteria, aimed at specific groups: Business, Education, and Healthcare. Criteria platforms look at these groups from a systems perspective to understanding performance in management.
Companies who have received the Baldrige National Quality Award have consistently outperformed the S&P 500 by at least 3 to 1. The Criteria provide a results-focused framework which will benefit any organization, whether they pursue the award or not. So where does a company start?
This four-hour course will give you an overview of what it takes, the criteria and more.
Participants Will Learn:
- How to understand and use the criteria.
- How to perform a self-assessment of their company or organization.
- How to identify opportunities for improvement.
Participants receive course materials covering Baldrige standards and assessment criteria. The Center for Executive & Professional Development provides a certificate of completion.
New Dates to be Announced
Senior and middle managers from schools, hospitals, other healthcare organizations, and businesses who need to understand quality issues.
Non-quality practitioners, as well as those with quality backgrounds.
Anyone wanting to move to Baldrige standards.